Terms and conditions

1. Description of Service

Thank you for choosing our logistics company for your shipping needs. Please review the following terms and conditions carefully before using our services:

2. Scope of Services
We offer transportation, warehousing, and distribution services to our customers. Our services include but are not limited to, pickup and delivery of goods, transportation, handling, storage, and tracking.

3. Charges
Our charges are based on the weight, volume, and distance of the shipment, as well as any additional services requested by the customer. All charges are subject to applicable taxes, duties, and fees.

4. Payment Terms
Payment is due upon receipt of the invoice. If payment is not received within the specified time, interest will be charged at the rate of 1.5% per month on the outstanding balance.

5. Liability
We will take reasonable care to handle and transport your goods safely. However, we are not liable for any loss or damage to the goods unless it is due to our negligence. We strongly recommend that customers insure their goods for the full value to protect against any loss or damage that may occur during transit. Our liability for any loss or damage to your goods is limited to the lesser of the actual value of the goods or the amount of the transportation charges paid for the shipment. We are not responsible for any consequential damages, including but not limited to loss of profits or income.

6. Insurance
We recommend that you purchase insurance for your shipment to cover any loss or damage that may occur during transit. We offer insurance options and can provide details upon request.

7. Documentation
It is the responsibility of the shipper to provide accurate and complete documentation for each shipment. We are not responsible for any delays or issues that arise due to incomplete or inaccurate documentation.

8. Customs
Customs regulations vary by country and it is the responsibility of the shipper to comply with all customs requirements. We can assist with customs clearance, but we are not responsible for any fees or penalties imposed by customs authorities.

9. Delivery
We will make every effort to deliver your shipment according to the agreed-upon schedule. However, we are not responsible for delays or issues that arise due to circumstances beyond our control, such as weather or traffic conditions.

10. Delays
We will make every effort to deliver your goods within the agreed timeframe. However, we are not liable for any delays caused by circumstances beyond our control, including but not limited to, weather conditions, traffic, mechanical breakdowns, or delays at ports and airports.

11. Customer Obligations
Customers must ensure that their goods are properly packaged and labeled before transportation. Customers must also provide accurate and complete information about the shipment, including the contents, weight, and value of the goods.

12. Prohibited Items
We do not transport hazardous, illegal, or prohibited items, as defined by local and international laws and regulations. Customers are responsible for ensuring that their shipments comply with all applicable laws and regulations.

13. Termination
We reserve the right to terminate our services to any customer at any time, without prior notice or liability, if we believe that the customer has violated any of our terms and conditions.

14. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which our services are provided.

15. Amendments
We reserve the right to amend these terms and conditions at any time, without prior notice. Any changes will be posted on our website and will become effective immediately upon posting.

By using our services, you agree to be bound by these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.

10, Oritshe Street,Off Awolowo Way, Ikeja

+(234)7048585440

info@ezzylogistics.com

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